What is Care Navigation?
Care Navigation is a patient-centered approach that helps you access the right care, at the right time, from the most appropriate professional or service. Instead of automatically booking a GP appointment, our trained team will guide you to the best option for your needs—whether that’s a nurse, pharmacist, social prescriber, or community service.
Why Are We Introducing Care Navigation?
Healthcare is changing, and demand for GP appointments is higher than ever. Many health concerns can be managed effectively by other professionals or services. By introducing Care Navigation, we aim to:
- Reduce waiting times for GP appointments.
- Ensure patients receive timely and appropriate care.
- Make better use of the skills and resources available in our community.
Benefits for Patients
- Quicker Access: You’ll be directed to the most suitable service without unnecessary delays.
- Personalized Support: Our team will listen and guide you based on your individual needs.
- Better Outcomes: You’ll receive care from the right professional, improving your experience and health results.